Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Franklin (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate at our Franklin, Indiana location to assist customers, answer questions, and process transactions at the register.

You will keep the store stocked and clean, help unload trucks, maintain safety and a friendly, professional environment, and support team members and store leaders in daily tasks. This is a part-time position with flexible hours.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequently walk, stand, stoop, kneel, climb, push, pull, and lift.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and general presentation.
• Other duties as assigned*

Skills

Customer service

Cash handling

Sales

Stocking

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate at our Franklin, Indiana location to assist customers, answer questions, and process transactions at the register.

You will keep the store stocked and clean, help unload trucks, maintain safety and a friendly, professional environment, and support team members and store leaders in daily tasks. This is a part-time position with flexible hours.