Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Calhoun (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Education assistance

Retirement plans

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include assisting customers with questions and recommendations, and managing sales transactions at the assigned cash register.

You will maintain store cleanliness and stock levels, help unload merchandise, and ensure a safe, friendly environment for customers and staff. A high school diploma is preferred and prior retail or service experience is valued.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Relationship management

Interpersonal skills

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include assisting customers with questions and recommendations, and managing sales transactions at the assigned cash register.

You will maintain store cleanliness and stock levels, help unload merchandise, and ensure a safe, friendly environment for customers and staff. A high school diploma is preferred and prior retail or service experience is valued.