Part-Time Retail Customer Care Associate I

Dollar Tree; West Portsmouth (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team in Ohio and provide a great shopping experience. You will assist customers with questions, handle cash transactions, stock shelves, and help unload shipments.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. The role requires physical tasks, strong communication, and a commitment to a safe, friendly store environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team in Ohio and provide a great shopping experience. You will assist customers with questions, handle cash transactions, stock shelves, and help unload shipments.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. The role requires physical tasks, strong communication, and a commitment to a safe, friendly store environment.