Part-Time Customer Experience Associate I

Dollar Tree Stores INC; University Heights (OH); On-site; USD 15,000 - 16,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience in our Ohio store. You will assist customers, handle transactions, restock, and maintain a clean, welcoming environment.

The role emphasizes teamwork, strong communication, and reliability for a part-time schedule, with benefits and growth opportunities within the company. You will engage with customers and colleagues to ensure smooth store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment and professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Following instructions

Lift 30-50 lbs

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience in our Ohio store. You will assist customers, handle transactions, restock, and maintain a clean, welcoming environment.

The role emphasizes teamwork, strong communication, and reliability for a part-time schedule, with benefits and growth opportunities within the company. You will engage with customers and colleagues to ensure smooth store operations.