Part-Time Retail Customer Care Associate I

Dollar Tree, Inc.; Shinnston (WV); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Shinnston, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage the register, stock shelves, and help unload trucks according to productivity standards.

You will maintain a clean, safe store environment, engage with customers and team, and perform duties such as restocking, sweeping, and merchandising. Part-time schedule with opportunities to grow within a value-driven retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping and bending.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenish per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Relationship management

Physical stamina

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar in Shinnston, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage the register, stock shelves, and help unload trucks according to productivity standards.

You will maintain a clean, safe store environment, engage with customers and team, and perform duties such as restocking, sweeping, and merchandising. Part-time schedule with opportunities to grow within a value-driven retailer.