Part-Time Retail Customer Care Associate

Family Dollar Stores Of North Carolina LLC

High Point (NC)

On-site

USD 26,000 - 36,000

Part time

14 days+
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Benefits offered by this job

Medical, pharmacy, dental, and vision
Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar Stores Of North Carolina LLC in High Point is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers with questions, process transactions at the register, stock shelves, and keep the store clean and welcoming.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Any previous retail or service background is preferred, and you will work with a team to maintain safety and friendly

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Cash handling
Communication
Teamwork
Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in High Point is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers with questions, process transactions at the register, stock shelves, and keep the store clean and welcoming.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Any previous retail or service background is preferred, and you will work with a team to maintain safety and friendly

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