Part-Time Retail Associate — Fast Checkout & Customer Care

Michaels; Dallas (TX); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Tuition assistance

Adoption assistance

Job summary

Michaels in Dallas, TX is hiring a part-time Retail Associate to help customers, stock shelves, and process checkouts with a friendly, helpful attitude.

You will assist customers, handle cash, support omni-channel services like Buy Online Pick Up in Store, and maintain store appearance while following SOPs. The role offers employee discounts, benefits, and opportunities for growth within a nationwide crafts retailer.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

Michaels in Dallas, TX is hiring a part-time Retail Associate to help customers, stock shelves, and process checkouts with a friendly, helpful attitude.

You will assist customers, handle cash, support omni-channel services like Buy Online Pick Up in Store, and maintain store appearance while following SOPs. The role offers employee discounts, benefits, and opportunities for growth within a nationwide crafts retailer.