Part-Time Retail Associate | Benefits

Goodwill Industries of Southwest Florida; Cape Coral (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off

Employee discounts

Tuition reimbursement

Employee Assistance Program

Job summary

Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This role covers donations processing, pricing, and merchandising to maintain a clean and welcoming shopping environment.

The position requires engaging with customers, operating registers, and helping meet production goals while adhering to safety and procedural guidelines; part-time, hourly role based in Cape Coral, FL.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Knowledge of cash registers, adding machines, credit card machines, telephones, and merchandise pricing.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of basic math skills and cash handling procedures.
• Ability to exercise good judgment, patience, and understanding.
• Ability to monitor store entrances and exits and notify management of concerns.
• Ability to stand for extended periods of time and bend, stoop, reach, twist, lift, push, pull, and move merchandise.
• Ability to lift and carry at least 40 pounds.

Responsibilities

• Provide excellent customer service by greeting donors and customers, monitoring entrances and exits, assisting customers on the sales floor, and maintaining efficient checkout operations.
• Operate the cash register, process sales transactions, accept payments, bag merchandise, ask customers to Round Up their purchases, and complete opening and closing register procedures.
• Accept donations, provide donation receipts, and assist donors in a courteous and professional manner.
• Merchandise counters, tables, racks, and other sales floor displays while maintaining safe aisles and walking surfaces throughout the store.
• Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations.
• Follow all processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, pricing, and rotation guidelines.
• Properly sort and place pulls, salvage, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to maximize aftermarket opportunities and minimize disposal expenses.
• Follow all company policies and procedures and support other store operations, including donation processing, merchandising, cleaning, fixture and equipment support, and backroom functions as needed.

Skills

Customer service

Cash register operation

Donations processing

Merchandising

Safety procedures

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Kaizen system

Job description

Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This role covers donations processing, pricing, and merchandising to maintain a clean and welcoming shopping environment.

The position requires engaging with customers, operating registers, and helping meet production goals while adhering to safety and procedural guidelines; part-time, hourly role based in Cape Coral, FL.