Part-Time Retail Assistant Manager - Ops & Customer Experience

Ashley Stewart, Inc.; New York (NY); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Ashley Stewart, Inc. is seeking a part-time Assistant Manager to oversee store operations and sales during the assigned shift in New York. The role involves managing staff, driving sales, maintaining merchandising standards, and delivering outstanding customer service.

Responsibilities include assisting the Store Manager, supervising Sales Associates, and executing grass-root events to promote the brand. A high school diploma and 1–2 years retail experience are preferred.

Qualifications

• High school diploma or equivalent.
• 1–2 years prior retail experience.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to prioritize multiple initiatives.
• Detail oriented; consistently meets deadlines.
• Essential Work Requirements:

Responsibilities

• Drive sales to achieve and exceed financial plan.
• Assist Store Manager in evaluating the business and take proactive steps to improve results.
• Assist in setting and monitoring store goals (individual, daily, weekly).
• Assist in managing store expenses.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist in maintaining final report accountability for store operations, associate development and financial contribution.
• Assist with scheduling a minimum of 1 grass-root event per quarter.
• Effectively manage merchandise.
• Must effectively market externally to build their business.
• Utilize social media to drive traffic to stores for events, recruiting and generation of sales.
• Assist Store Manager with scheduling a minimum of 1 grass-root event per quarter.
• Assist Store Manager with driving PLCC and email capture.
• Provide an exceptional customer service experience to all customers.
• Properly zone store for optimum selling and customer experience.
• Serve as product knowledge expert to educate customers and Associates.
• Successfully model the Company values; hold all Associates accountable to do the same.
• Serve as a role model to all Associates for exceptional customer service through customer experience.
• Serve as manager on duty in the absence of the Store Manager and Full Time Assistant Manager.
• Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
• Conduct Take 5’s to ensure all Associates are updated on daily Company and store communications.
• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.
• Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store.
• Execute merchandise displays and visuals to enhance the Brand.
• Assist in placing supply orders and monitoring inventory levels.
• Effectively manage time for self and Associates.

Skills

Communication

Interpersonal skills

Retail math

Initiative & accountability

Prioritization

Detail oriented

Education

High school diploma or equivalent

Tools

POS system

Computer skills

Job description

Ashley Stewart, Inc. is seeking a part-time Assistant Manager to oversee store operations and sales during the assigned shift in New York. The role involves managing staff, driving sales, maintaining merchandising standards, and delivering outstanding customer service.

Responsibilities include assisting the Store Manager, supervising Sales Associates, and executing grass-root events to promote the brand. A high school diploma and 1–2 years retail experience are preferred.