Part-Time Resident Services Coordinator Community Advocate

Related Companies; Bloomington (IL); Presencial; USD 30 000 - 34 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Part-time paid time off

Mental health resources

Volunteer time-off match

Learning and training programs

Resumo da oferta

Related Affordable, a Related Companies community, is seeking a Part-Time Resident Service Coordinator in Bloomington, IL to connect residents with essential services and foster a supportive community.

The role emphasizes independence, health outcomes, and lease compliance while coordinating with management and outside providers. Strong communication and organizational skills are required.

Qualificações

• Bachelor’s degree preferred; relevant work experience may substitute.
• At least 2 years of experience in resident/social service programs (preferably in affordable housing).
• Ability to obtain a leasing license within 120 days of hire.
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• A strong passion for social action, delivery of quality services and the preservation of affordable housing.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail.

Responsabilidades

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and their families on community services, eligibility criteria, and application processes, emphasizing wellness, lease compliance, and tenant rights.
• Organize and promote activities that encourage resident engagement, social interaction, and a supportive network among neighbors.
• Act as a liaison between residents, property management, and external service providers to ensure timely and effective delivery of support.
• Maintain accurate and confidential resident files, service logs, and incident reports; prepare quarterly service summaries and performance outcomes.
• Advocate for residents by facilitating access to needed resources, negotiating with service providers, and addressing barriers to service delivery.
• Collaborate with property management to plan and distribute monthly events calendars. Develop volunteer programs to enhance service delivery and resident involvement.

Conhecimentos

2+ years experience in resident/social

Knowledge of local community resources

Knowledge of federal/state programs

Interpersonal skills

Organizational skills

Problem-solving

Microsoft Office

Web-based reporting systems

Confidentiality

Accountability and reliability

Resident-centered approach

Formação académica

Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or related field

Descrição da oferta de emprego

Related Affordable, a Related Companies community, is seeking a Part-Time Resident Service Coordinator in Bloomington, IL to connect residents with essential services and foster a supportive community.

The role emphasizes independence, health outcomes, and lease compliance while coordinating with management and outside providers. Strong communication and organizational skills are required.