Part-Time Resident Experience & Events Coordinator

Cardinal Group; Fayetteville (AR); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Cardinal Group in Fayetteville, AR is seeking a Resident Services Coordinator to drive resident satisfaction and community experience with a flexible 30–35 hour weekly schedule.

You will own resident engagement, events, reputation management, and a monthly marketing plan, while supporting the Leasing & Marketing Team Lead and Community Manager.

This role requires strong customer service, digital content skills, and the ability to manage multiple projects in a fast-paced property environment.

Qualifications

• 1-2 years of customer service, sales, or social media management experience.
• Preference for a flexible work structure of 30–35 hours per week.
• Experience with automated reputation management and survey tools (such as Opiniion).
• Excellent computer skills, including typing, punctuation, grammar, and writing ability for correspondence, memos, and digital content creation.
• Basic knowledge of Google platforms, Microsoft Word & Excel.
• Strong communication, organization, and time management skills.
• High school diploma or GED equivalent is required.
• Available to work evenings and weekends as needed for events or property schedules.
• Ability to champion the Cardinal Culture and Core Values every day.

Responsibilities

• Own the planning, execution, and coordination of resident events to foster a strong sense of community.
• Develop strategy for maintaining and increasing the ORA score and respond to reviews professionally.
• Create, build, and execute the Monthly Marketing Plan (MMP) to drive leasing momentum.
• Manage the community's social media accounts and create engaging content daily.
• Provide professional support to Leasing & Marketing Team Lead & Community Manager.
• Assist with rent collection, deposits, and outstanding payments; issue notices as needed.
• Maintain and enhance the tour route for a welcoming environment.
• Assist with tours and lease audits; participate in Cardinal U training.

Skills

Customer service

Sales

Social media

Content creation

Google apps

MS Word

Excel

Communication

Organization

Time management

Evening/weekend availability

Education

High school diploma or GED

Tools

Opiniion

Job description

Cardinal Group in Fayetteville, AR is seeking a Resident Services Coordinator to drive resident satisfaction and community experience with a flexible 30–35 hour weekly schedule.

You will own resident engagement, events, reputation management, and a monthly marketing plan, while supporting the Leasing & Marketing Team Lead and Community Manager.

This role requires strong customer service, digital content skills, and the ability to manage multiple projects in a fast-paced property environment.