Part-Time Resident Experience Concierge

Brookdale Senior Living; Lubbock (TX); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k)

Assistance program

Referral program

Earned wage access

ID theft protection

Pet insurance

Paid time off

Paid holidays

Life insurance

Disability insurance

Health Savings Account

Job summary

Brookdale Senior Living in Lubbock, TX is seeking a part-time Receptionist to greet visitors, answer questions, and route calls, contributing to a warm, home-like environment. This role supports basic clerical tasks and team coordination within a senior living community.

The position involves mail handling, staying organized, and assisting with resident needs per community protocol; Brookdale emphasizes equal opportunity and comprehensive benefits for eligible employees.

Qualifications

• Greet visitors and direct inquiries to the proper staff.
• Handle basic clerical tasks and maintain visitor logs.
• Assist with resident needs and communicate effectively with residents and staff.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Skills

Guest service mindset

Excellent communication

Telephone etiquette

Multitasking

Teamwork

Job description

Brookdale Senior Living in Lubbock, TX is seeking a part-time Receptionist to greet visitors, answer questions, and route calls, contributing to a warm, home-like environment. This role supports basic clerical tasks and team coordination within a senior living community.

The position involves mail handling, staying organized, and assisting with resident needs per community protocol; Brookdale emphasizes equal opportunity and comprehensive benefits for eligible employees.