Part-Time Remote & In-Office Customer Service Specialist

SDI Inc; Tallahassee (FL); Hybrid; USD 15,000 - 22,000; Part time

Job summary

SDI Inc in Tallahassee is seeking a Part-time Customer Service role open to remote work and in-office duties for a Tallahassee resident only. The position involves evening and weekend support with training in the office for 3 weeks during normal business hours.

Responsibilities include answering calls and emails from home, providing remote support to the office staff, and handling basic order processing and administrative tasks.

Qualifications

• 2+ years of customer service experience.
• Good writing and computer skills required.
• No sales or cold calling.
• Tallahassee resident preferred.
• Training in the office for 3 weeks during business hours.

Responsibilities

• Answer incoming calls and emails from home on evenings and weekends.
• Provide remote support to the office staff during business hours.
• Learn to process orders and related administrative tasks.
• Handle warranty and returns inquiries during training and beyond.

Skills

Customer service experience

Written communication

Computer skills

No sales

Job description

SDI Inc in Tallahassee is seeking a Part-time Customer Service role open to remote work and in-office duties for a Tallahassee resident only. The position involves evening and weekend support with training in the office for 3 weeks during normal business hours.

Responsibilities include answering calls and emails from home, providing remote support to the office staff, and handling basic order processing and administrative tasks.