Part-Time Remote Customer Service & Marketing Assistant

MRAJIA; Berwick (Columbia County); Remote; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible schedule

Flexible work from home

Job summary

MRAJIA is seeking a part-time remote assistant to join our Berwick, PA-based team. The role involves responding to customer inquiries, managing orders, and supporting marketing and branding efforts. You will work about 10 hours weekly with a flexible schedule and a focus on delivering exceptional service.

Ideal candidates are strong writers, organized, and able to work independently from home. Experience with social media, Canva, and branding is a plus, and the role offers room to grow with the

Qualifications

• Excellent written communicator.
• Organized, dependable, and detail-oriented.
• Comfortable working independently and remotely.
• Friendly and customer-service focused.
• Familiar with email and online business tools.
• Experienced with social media, branding, and marketing.
• Experience with Canva is a plus.

Responsibilities

• Respond to customer emails and questions.
• Provide friendly and professional customer service.
• Edit and update customer orders.
• Follow up with customers as needed.
• Assist with marketing emails and promotions.
• Support social media and online content.
• Maintain consistent brand voice across communications.
• Perform general administrative and organizational tasks.

Skills

Customer service

Written communication

Organization

Remote work

Social media management

Branding & marketing

Multitasking

Tools

Canva

Email marketing tools

Job description

Benefits:

• Flexible schedule

We’re looking for a reliable, organized, and friendly part-time remote assistant to join our team for approximately 10 hours per week.

This is a flexible role that will involve a variety of day-to-day tasks, including:

• Responding to customer emails and questions
• Providing friendly and professional customer service
• Editing and updating customer orders
• Following up with customers as needed
• Assisting with marketing emails and promotions
• Helping with social media and online content
• Supporting our branding and maintaining a consistent brand voice
• General administrative and organizational tasks

Ideal Candidate

We’re looking for someone who is:

• An excellent written communicator
• Organized, dependable, and detail-oriented
• Comfortable working independently and remotely
• Friendly and customer-service focused
• Familiar with email and online business tools
• Experienced with social media, branding, and marketing
• Able to manage multiple small tasks and prioritize as needed

Experience with canva a +++++

Previous customer service, administrative, marketing, branding, or social media experience is a plus.

This is a part-time position of approximately 10 hours per week, with a flexible schedule and the opportunity to grow with our business.

If you’re a self-motivated person who enjoys helping customers while also having a creative side, we’d love to hear from you!

MRAJIA is a Berwick, PA-based company committed to delivering quality service and building a team that values efficiency, collaboration, and integrity. Our clients trust us to get the job done right, and our employees enjoy a supportive, flexible work culture that respects work-life balance. Join a team that values your contributions and investments in your successA

Flexible work from home options available.