Part-Time Regular Permit Specialist

The City of New Braunfels; New Braunfels (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

The City of New Braunfels is seeking a customer-focused permit intake clerk in the Transportation & Construction Services Department. You will validate and process permit applications, explain policies, collect fees, and provide information to the public and city staff.

Under supervision, you will maintain records, reconcile receipts, schedule meetings, and support plan review with accuracy and courtesy to the community we serve.

Qualifications

• High School diploma or GED equivalent; AND one (1) year of experience in technical support functions, preferably in a government environment; OR an equivalent combination of education and experience.
• Must possess a valid Texas Driver’s License.
• Reading plans, permit applications and specifications; communicate technical requirements to various stakeholders.
• Municipal codes knowledge; records management and general office procedures.

Responsibilities

• Provides Department information and customer service; acts as first point of contact.
• Reviews permit applications for completeness, collects fees, and forwards for review.
• Maintains permit log and records; prepares reports and surveys as required.

Skills

Customer service

Communication

Reading plans

Records management

Education

High School diploma or GED

Tools

MS Office

Job description

Department:EngineeringFLSA Status:NonexemptHiring Salary:$19.56-$23.48Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?What we’re looking for: A motivated and collaborative individual to join the Transportation & Construction Services Department within the Development Division . You will continue to successfully serve the current and future needs of the New Braunfels community. Under general supervision, this position validates and processes permit applications and related documents; provides information and customer assistance and explains City codes and policies.Benefits & Total Rewards:Our City team members are our most valuable asset! We offer Total Rewards when you join our team.2:1 match on retirement contributionVacation accrual starts at date of hire – up to 89 hours annually your first yearGet paid to stay – longevity pay on top of your regular pay after one full yearTuition reimbursement programKeep learning – professional and personal development training availableThe responsibilities you’ll be trusted with:The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.Provides Department information and customer service; answers questions as first point of contact for customers; answers questions within scope of authority and training.Reviews and accepts permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review.Collects fees and issues receipts; balances and reconciles receipts to monies collected at the end of each day.Responds to questions and permit readiness, project fees and other issues; explains policies, code standards.Maintains permit log, files and records management program; maintains records and files associated with plan review process, problems and permits, prepares periodic reports and conducts surveys as required.Responds to requests for information; provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements.Processes contractor and sub-contractor permit applications and registration.Schedules pre-development and comment review meetings.Researches and provides data on permit and plan improvements and related subjects.Provides administrative support services as needed.Performs other duties as assigned or required.Your areas of knowledge and expertise that matter most for this role:Education and Experience:High School diploma or GED equivalent; AND one (1) year of experience in technical support functions, preferably in a government environment; OR an equivalent combination of education and experience.Required Licenses or Certifications:Must possess a valid Texas Driver’s License.Required Knowledge of:City organization, operations, policies and procedures.Reading plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.Principles of record keeping and records management.General purposes and techniques of inspection and plan review.Municipal codes and ordinances.Required Skill in:Reading construction plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.Reading, understanding and applying standards and procedures, applicable State and Federal rules and regulations, and City policies and procedures.Read drawings, plans and specifications.Applying department standards and City policies.Establishing and maintaining cooperative working relationships with employees and the public.Operating a personal computer utilizing a variety of business software.Effective communication, both oral and written.Municipal code interpretationYour work environment:Work is performed in a standard office environment; outdoors in all weather conditions; is subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.May be required to work immediately before, during or after an emergency or disaster.NOTE: This position is designated safety and/or security sensitive.The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.