Part-Time Reference Assistant

The Chronicle Of Higher Education, Inc.; Coeur d'Alene (ID); On-site; USD 27,565 - 31,698; Part time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Part-Time Reference Assistant to help students discover information and resources, support learning, research, and academicsuccess by connecting students, faculty, staff, and communitymembers with library services in a welcoming environment.

You’ll assist patrons with research questions by navigating the library’s collections, discovery tools, online databases, and other authoritative resources.

Qualifications

• Bachelor’s degree from a four-year accredited institution required, or equivalent combination of education and related experience.

Responsibilities

• Assist patrons with research questions using the library’s collections, discovery tools, online databases, and other authoritative resources.
• Support library instruction by assisting with orientations, information literacy sessions, and classroom preparation, and may lead instructional sessions as needed.
• Contribute to the creation of research guides, promote library resources, answer questions at the Information Desk, assist with printing, scanning, and other library services.
• Collaborate with library colleagues to ensure every visitor has a positive and productive library experience.

Skills

Customer service

Research assistance

Information literacy

Public speaking

Team collaboration

Education

Bachelor’s degree

Tools

Library databases

Library systems

Printing/Scanning

Job description

Help students discover the information and resources they need tosucceed. As a Part-Time Reference Assistant, you’ll play animportant role in supporting learning, research, and academicsuccess by connecting students, faculty, staff, and communitymembers with library services in a welcoming and engagingenvironment.

In this role, you’ll assist patrons with research questions byhelping them navigate the library’s collections, discovery tools,online databases, and other authoritative resources. You’ll support library instruction by assisting with orientations, informationliteracy sessions, and classroom preparation, and may leadinstructional sessions as needed. You’ll also contribute to thecreation of research guides, promote library resources, answerquestions at the Information Desk, assist with library opening andclosing procedures, and provide support with printing, scanning,and other library services. Working collaboratively with librarycolleagues, you’ll help ensure every visitor has a positive andproductive library experience.

We’re looking for someone who enjoys helping others learn and has apassion for research, information literacy, and customer service.The ideal candidate communicates effectively with diverseaudiences, is comfortable presenting information to groups, and enjoys working in a collaborative environment. Success in this rolerequires strong technology skills, the ability to quickly learnlibrary systems and databases, an understanding of the researchprocess, and a commitment to providing high-quality service. If youenjoy connecting people with information and helping others achievetheir academic goals, we’d love to have you join our libraryteam.

Minimum Qualifications

Bachelor’s degree from afour-year accredited institution required, or equivalentcombination of education and related experience.

Starting pay range: $20.01 $23.01

Work Site Location: Coeur d' Alene Campus

Work Schedule: up to 19.5 hrs per week, including Mon-Thurs5:00-8:00pm & Sun 12:00-6:00pm

Employment is contingent upon successful completion of background check and proof of degree if required for this position.

Application materials include: resume, cover letter

Advertised: July 29, 2026 Pacific DaylightTime

Applications close: August 14, 2026 11:55 PM PacificDaylight Time