Part-Time Receptionist, Marketing Services

The Chronicle Of Higher Education, Inc.; Shenandoah (TX); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Tuition waiver

Job summary

Lone Star College-System Office is seeking a part-time receptionist to serve as the initial contact for the department. You will perform standard administrative duties, greet visitors, manage communications, and ensure a courteous, efficient environment for students and staff.

The role requires high school diploma or GED, strong Microsoft Office skills, and the ability to handle multiple tasks with confidentiality. Workplace is office-based with standard office hours and friendly team dynamics.

Qualifications

• Excellent customer service skills.
• Clear and effective written and verbal communication.
• Ability to maintain confidentiality.
• Strong interpersonal and customer-service skills.
• Good organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answers incoming phone calls and emails, forwarding to appropriate parties as needed.
• Greets visitors and directs questions to the appropriate area.
• Performs basic administrative duties: scheduling, logging information, copies, mail, basic correspondence.
• Maintains neat, organized work area.
• May contact outside emergency services if needed.
• Other related duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Confidentiality

Organization

Teamwork

Learn new hardware/software

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission ofLone Star College (LSC) in carrying out the duties of the position.A commitment to positive interpersonal behaviors, professionalcommunication, integrity, leadership, stewardship, respect andaccountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" isdesigned to recognize colleges that have been successful increating great workplaces and to further research and understandingof the factors, dynamics and influences that have the most impacton organizational culture at higher education institutions.

Lone Star College has been recognized in multiplecategories.

Campus Marketing Statement

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transferand career training education to 80,000+ students each semester.LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight WorkforceCenters of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of twoSystem Office locations; The Woodlands and University Park. Bothare the site for multiple administrative departments andsystem-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX77381.

Job Description

Purpose and Scope

The PT Receptionist acts as the initial contact person andrepresentative of the assigned department. Performs standardadministrative support duties and ensures a customer friendlyenvironment, providing excellent customer service at all times.Activities are generally routine and may be repetitive.

Essential Job Functions

1. Answers in-coming phone calls and emails responding to basicquestions and/or forwarding calls and issues to appropriate partiesas needed
2. Greets all visitors to the area in a courteous and professionalmanner. Answers questions within scope of responsibility, ordirects higher-level questions and issues to the appropriate areaas needed
3. Performs basic administrative support functions, including butnot limited to scheduling conference rooms, receiving and logginginformation, making copies, sorting and distributing mail,preparing basic correspondence or documents, answering routinequestions, providing information and directions, and taking anddelivering messages for employees
4. Maintains neat/organized work area at all times
5. May contact outside emergency organizations such as fire, EMSor police if an emergency is indicated
6. Responsible for other reasonable related duties asassigned

Knowledge, Skills, And Abilities

• Excellent customer service skills
• Ability to maintain a positive and courteous attitude andprofessional demeanor at all time
• Clear and effective written and verbal communicationskills
• Strong interpersonal communication and customer-serviceskill
• Ability and willingness to learn new hardware and software
• Good organizational skills
• Ability to work independently and as part of a team
• Ability to maintain confidentiality at all timesAbility to maintain confidentiality at all times
• Strong knowledge of Microsoft Office products
• Strong worth ethic, as well as reliability anddependability

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably todo the work. However, there may be some walking; standing; bending;carrying of light items, such as papers, books, or small parts; ordriving an automobile. No special physical demands are required toperform the work.

Work Schedule And Conditions

• Equipment used includes, PC workstation running on a LAN in aMicrosoft Windows environment, calculator, phone and other generaloffice equipment
• Interface with internal and external contacts as needed tocarry out the functions of the position
• Work is performed in a climate-controlled office with minimalexposure to safety hazards

Required Qualifications

• High school diploma or GED

Salary

Hourly Pay Rate is $ 15.92

Benefits Marketing Statement

• By joining our top-notch institution, you will enjoy being a partof an organization that offers a supportive, collegial workenvironment, excellent work/life balance, tuition waiver,participation in a tax deferred retirement plan and more.

Lone Star College participates in the E-Verify program, under whichLone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee isauthorized to work in the United States.

Lone Star College is an EEO Employer. All positions aresubject to a criminal background check.