Part Time Receptionist/Concierge

LCS; Jacksonville (FL); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Cypress Village is seeking a hospitality-focused Part Time Receptionist/Concierge to join our on-site team. The primary shift is 10 AM to 4 PM, four days a week with rotating weekends, totaling 24 hours weekly. Weekend shifts are 9 AM to 6 PM on Saturday and Sunday, with surrounding Friday and Monday off.

Compensation is $16/hr. The Concierge will answer and transfer calls, provide information and direction to residents, staff, guests and vendors, and perform clerical duties as assigned.

Qualifikationen

• High School graduate preferred.
• Typing and experience with Microsoft Office software.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

Aufgaben

• Provide ongoing switchboard/telephone coverage.
• Greet all guests, residents, vendors, suppliers and outside service providers.
• Distribute packages, business mail and magazines.
• Maintain visitor sign-in logs.
• Monitor security cameras and fire alarm board (where applicable).
• Ensure admittance security to public entries.
• Prepare maintenance work orders as requested by residents and staff.
• Prepare correspondence, memo, and other documents.

Kenntnisse

Customer service

English communication

Typing

Ausbildung

High School diploma

Tools

Microsoft Office

Jobbeschreibung

When you work at Cypress Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Cypress Village is recruiting for a hospitality focused Part Time Receptionist/Concierge to join our team! Primary shift will be 10 AM to 4 PM, four days a week with rotating weekends required. 24 hours a week. . Weekend shift means both Saturday and Sunday from 9 AM to 6 PM. (They will have the surrounding Friday and Monday off when working a weekend) $16/hr

GENERAL SUMMARY:

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

PRINCIPLE DUTIES:

Essential Job Duties:

• 1. Provide on-going switchboard/telephone coverage.
• 2. Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
• 3. Distribute packages, business mail and magazines.
• 4. Maintain visitor sign-in logs.
• 5. Monitor closed circuit security TV cameras and fire alarm board (where applicable).
• 6. Maintain security for admittance to all entries accessible to public.
• 7. Prepare maintenance work orders as requested by residents and staff.
• 8. Prepare correspondence, memo, and other documents.

Responsible for data entry of general resident information using computer software system.

Other Duties:

• 1. Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• 2. Attends in-service training and education sessions, as assigned.
• 3. Performs specific work duties and responsibilities as assigned by supervisor.

HOSPITALITY FOCUS:

• 1. We greet residents, employees and guests warmly, by name and with a smile.
• 2. We treat everyone with courteous respect.
• 3. We strive to anticipate resident, employee and guest needs and act accordingly.
• 4. We listen and respond enthusiastically in a timely manner.
• 5. We hold ourselves and one another accountable.
• 6. We embrace and value our differences.
• 7. We make residents, employees and guests feel important.
• 8. We ask “Is there anything else I can do for you?”
• 9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
• 10. We pay attention to details.

WELLNESS FOCUS:

The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:

• 1. High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• 2. Typing and experience with Microsoft Office software.
• 3. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS :

Physical effort is minimal. Seventy-five percent (75%) of the work day is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public.

DISCLAIMER CLAUSE:

I have read my Job Description. I understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts or PHYSICAL REQUIREMENTS/WORKING CONDITIONS associated with my job. I may be required to perform additional tasks necessary to meet standards of care and service.

In order to provide a safe work environment to all employees many roles in the community will require that we ask about vaccination status. This could include COVID 19 vaccine status. Please note that all employees are required to provide proof of COVID 19 vaccination or apply for and receive an approved exemption, as a condition of employment.