Part-time Receptionist/BDC

Principle Auto; Grapevine (TX); On-site; USD 48,712,000 - 54,443,000; Part time

Benefits offered by this job

Work-Life Balance

Paid Vacation

Benefits Package

401k

Advancement Opportunities

Professional Development

Job summary

Principle Volkswagen of Grapevine is seeking a part-time Receptionist / BDC with dealership experience. You will be the face of the dealership and the first impression, handling calls, greeting visitors, verifying appointments, and coordinating with departments. Hours are 8 am to 1 pm, Monday through Friday, plus every other Saturday.

Base pay is $17.00–$19.00 per hour. We offer work-life balance, paid vacation, comprehensive benefits, a 401k plan, and opportunities for advancement within

Qualifications

• 2 to 3 years working as a Receptionist or a BDC in a dealership
• Experience working a multiline phone system and have basic computer skills
• Experience setting up/verifying appointments for clients and/or researching/answering client’s questions
• High degree of professionalism to handle sensitive and confidential information
• Must be able to provide quick turnaround of unanticipated requests
• Must be able to prioritize and organize workflow to ensure effectiveness and efficiency
• Excellent oral and written communication skills with a high degree of accuracy and attention to detail
• Ability to maintain performance in high pressure situations

Responsibilities

• Answer incoming phone calls and direct them to the appropriate departments
• Greet visitors and employees as they walk into the building
• Verify appointments
• Managing constantly shifting priorities with flexibility and accuracy
• Identifying and resolving problems in a timely manner by gathering and analyzing related information
• Screen incoming calls, E-mails and correspondence - responding independently when possible
• Will be required to scan and file
• Restock and keep the customer lounge areas clean
• Responsible for keeping immediate area and the surrounding area clean and tidy

Skills

Phone system experience

Professional communication

Dealership experience

Customer service

Job description

• Location 2351 William D Tate Ave,,Grapevine, TX, 76051,United States
• Base Pay $17.00 - $19.00 / Hour

Principle Volkswagen of Grapevine

Part-time Receptionist / BDC (Must have previous dealership experience)

8 am to 1 pm Monday through Friday & every other Saturday

Who You Are

Principle Auto is looking for an exceptional Receptionist to join our rapidly growing dealerships. The receptionist will be the face of the dealership and the first impression. The receptionist must be highly motivated, think quickly, and have the ability to complete tasks and projects with little to no supervision. The receptionist must demonstrate excellent interpersonal and communication skills.

What We Offer

• Work-Life Balance: We value the importance of family time and personal commitments. That's why we are closed on Sundays, giving you a guaranteed day off to relax and recharge. We also give a day off during the week, so you work 5-days per week.


• Paid Vacation: Take the much-deserved time off to explore new destinations, spend time with loved ones, or simply unwind. We offer generous paid vacation to support your overall well-being.


• Great Benefits: Your health and well-being matter to us. We provide a comprehensive benefits package that includes medical, dental, and vision coverage, ensuring you and your family are protected.


• 401k: Plan for your future with our 401k program. We believe in helping you build a strong financial foundation and preparing for retirement.


• Advancement Opportunities: At Principle Volkswagen, we are committed to fostering the growth and development of our associates. We offer advancement opportunities within the organization, allowing you to take your career to new heights.


• Development: We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

Who We Are

Our Purpose: Helping people move through life in a meaningful way.

Our Niche: Providing exceptional service as a trusted and caring friend.

Simply put, we desire to change the automotive industry. We are in the business of building relationships, and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People who foster our unique culture of giving exceptional care for our guests. We are DRIVEN by our Values.

DRIVEN by our Values

Dedicated -Dedicated to customer satisfaction and your growth—our customers are at the heart of everything we do, and we are equally committed to your success by providing opportunities for learning and advancement.

Results Oriented -Results-Oriented in everything we do—we don’t just aim for success; we achieve it, recognizing and celebrating the real impact of your contributions.

Innovative - Innovative in solutions and services—embracing new ideas, technology, and continuous improvement to keep us ahead while fostering an environment that encourages fresh perspectives and forward-thinking solutions.

Values Centered - Values-Centered in our approach—integrity, ethics, and principles guide every decision, creating a culture of trust, respect, and inclusion where you feel valued.

Enthusiastic - Enthusiastic in delivering excellence—bringing passion, joy, and commitment to every experience while ensuring that your work is meaningful, fulfilling, and contributes to our collective success.

Nurturing - Nurturing long-term relationships and careers—because success is about building for the future, we invest in our Customers, OEM partners, vendors, communities, and our Associates, helping you grow beyond just a job into a lasting career.

Requirements

Responsibilities of the Receptionist :

• Answer incoming phone calls and direct them to the appropriate departments


• Greet visitors and employees as they walk into the building


• Verify appointments


• Managing constantly shifting priorities with flexibility and accuracy


• Identifying and resolving problems in a timely manner by gathering and analyzing related information


• Screen incoming calls, E-mails and correspondence - responding independently when possible


• Will be required to scan and file


• Restock and keep the customer lounge areas clean


• Responsible for keeping immediate area and the surrounding area clean and tidy

Qualifications of the Receptionist:

• 2 to 3 years working as a Receptionist or a BDC in a dealership


• Experience working a multiline phone system and have basic computer skills


• Experience setting up/verifying appointments for clients and/or researching/answering client’s questions


• High degree of professionalism to handle sensitive and confidential information


• Must be able to provide quick turnaround of unanticipated requests


• Must be able to prioritize and organize workflow to ensure effectiveness and efficiency


• Excellent oral and written communication skills with a high degree of accuracy and attention to detail


• Ability to maintain performance in high pressure situations

Summary

The physical demandsdescribed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use of hands to hold, handle or feel; and able to reach with hands and arms. The employee frequently is required to talk, hear, walk, climb or balance; stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Principle Auto maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE