Part-time Receptionist

Greater-Family-Health; Sycamore (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Greater-Family-Health is seeking a Receptionist to serve as the first contact for patients and visitors. You will handle check-in, registration, and appointment scheduling while maintaining accurate records and friendly service.

The role requires a High School diploma or GED and good computer skills. Bilingual Spanish is preferred, with an emphasis on confidentiality and patient-centered care.

Qualifications

• Bi-Lingual (Spanish) preferred.
• Customer service orientation.
• Strong numbers aptitude.

Responsibilities

• Welcome patients and determine their needs and respond accordingly.
• Prepare for next day, same day and walk-in appointments.
• Provide necessary paperwork and review for completeness.
• Enter patient information accurately into the EHR.
• Finalize visits with accurate payment processing and charge verification.
• Schedule patient appointments.
• Follow PCMH policies and procedures.
• Report to all scheduled work sites and shifts on time and prepared.
• Engage in available training and supervision.
• Perform other duties as assigned.

Skills

Bi-Lingual (Spanish)

Customer service

Numerical aptitude

Education

High School diploma or GED

Job description

Job Title: Receptionist (P68)Department: OperationsReports To: Clinic CoordinatorPrepared By: Practice ManagerPrepared Date: March 2005; March 2006; November 2014; December 2025; March 2026SUMMARYThe receptionist serves as the first point of contact for patients and visitors, providing a warm and professional welcome to the Health Center. This includes patient check-in and registration, accurate creation and maintenance of medical records, and efficient scheduling of appointments to support smooth clinic operations.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Welcome patients and determine their needs and respond accordingly.Perform all preparation for next day, same day and walk in appointments.Provide all necessary paperwork for patients and reviews for completeness.Enter patient information in the EHR completely and accurately.Finalize visits through precise payment processing and charge verification.Schedule appointments for patients.Follows all Primary Care Medical Home (PCMH) policies and procedures.Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.Engage in all offered training, consultations and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIESNoneQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION and/or EXPERIENCEHigh School graduate, G.E.D., or comparable diploma is required.Prior work experience is preferred, but not required.Familiarity working with computers.LANGUAGE SKILLSAbility to read, analyze and interpret technical procedures, or governmental regulations. Ability to write reports and procedure/training manuals. Ability to effectively present information and respond to questions from groups of managers, clients/patients, customers, and general public.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.OTHER QUALIFICATIONSCustomer service orientation.Bi-Lingual (Spanish) preferred.Must be able to respond to patients with non-judgmental empathy.Must be able to maintain confidentiality of services.Must have strong numbers aptitude.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of the job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl, and taste and smell. The employee many occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.Also, the employee may be required to utilize non-violent crisis intervention techniques with a patient who appears to be endangering themselves or others around them.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. Additionally, the employee is occasionally required to work in and/or travel to various communities of different social, economic, and ethnic backgrounds. The noise level in the work environment is usually moderate.Receptionist.JD.PE.03.26