The Receptionist manages our front desk activities daily and performs a variety of clerical tasks. Serving as the first point of contact for St. Clair County Housing Authority, the Receptionist plays a key role in making a positive impression on our visitors and providing essential support across the organization.
Responsibilities
- Receptionist/Public contact activities including: Excellent Customer Service. Pleasant and professional greetings to all guests.
- Ensure all applicants/visitors are recorded on daily visitor logs.
- Refer questions and complaints about Housing Authority policies, programs, procedures, requirements, etc. to appropriate staff or department.
- Comply with the requirements of Business Casual Work Attire.
- Maintain appearance of public area of office including entrance, receptionist area and lobby.
- Proper care, use and maintenance of all equipment, furniture, supplies, and keys.
- Assist applicants / participants with completion and routing of forms and documents for various programs.
Qualifications
- Customer-oriented approach
- Effective multitasking capabilities
- Professional demeanor and composure
- High attention to detail
Resume can be submitted to sccha@sccha.org. Visit www.sccha.org for additional information.