Part Time Public Area Attendant

Marcus Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Part Time Public Area Attendant to maintain the hotel's cleanliness and enhance guest experiences. In this role, you will ensure that all public areas are spotless while providing exceptional service to guests. This position offers an opportunity to engage with visitors, making their stay memorable. If you have a passion for customer service and enjoy working in a dynamic environment, this role is perfect for you.

Qualifications

• 1 year experience in customer service or similar role.
• Previous housekeeping experience is a plus.

Responsibilities

• Maintain cleanliness of hotel public areas and provide excellent guest service.
• Respond promptly to guest requests and assist with housekeeping items.

Skills

Customer Service

Verbal Communication

Basic Writing Skills

Education

High School Diploma

Job description

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What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of personal experiences, and develop relationships with guests that will encourage them to return.

Description

What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests. Act as an advocate for the hotel, create personal experiences, and develop relationships with guests.

Some Of Your Responsibilities Include

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Deep cleaning of areas including shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions, including morning coffee service.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish supplies and cleaning tools.
• Respond promptly and courteously to guest requests.
• Return lost items with proper documentation to the Housekeeping Department.
• Be flexible and willing to take on responsibilities outside of this job as needed.

What You Bring

• High School Diploma preferred.
• 1 year of experience in customer service or similar role.
• Previous housekeeping experience is a plus.
• Passion for customer service, good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Be Yourself. Lead Yourself. Make it Count.

We are People Pleasing People.

Marcus Hotels & Resorts is an Equal Opportunity Employer.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Hospitality