Part-Time Program & Volunteer Coordinator

Rides for Ridgefield; Ridgefield (CT); On-site; USD 33,000 - 39,000; Part time

Job summary

Rides for Ridgefield seeks a Program and Volunteer Coordinator to oversee daily operations of our transportation programs, manage rider and volunteer data, and coordinate services for seniors and residents with mobility needs.

The role develops and administers programs, supervises volunteers, provides training, and reports to the Board. This is a 25-hour-per-week, in-person position with a pay range of $25–$30 per hour.

Qualifications

• Excellent interpersonal and communication skills.
• Initiative, judgment and leadership abilities.
• Experience recruiting, directing and managing staff and volunteers.
• Strong organizational and time-management capabilities.
• Non-profit operations experience preferred.

Responsibilities

• Oversee daily activities of Rides programs and services.
• Monitor rider applications and register new riders, explaining options and entering data in the system.
• Ensure timely communication with riders and manage ride requests.
• Onboard and train volunteers; handle background checks and references.
• Provide supervision, scheduling and scripts for call volunteers and answering service.
• Cover office hours when volunteers are unavailable and respond to inquiries.
• Track volunteer activity and report to the Board as needed.
• Engage volunteers with regular program updates and meetings.
• Manage equipment and software including phone systems and databases.
• Ensure data entry accuracy and maintain driver compliance records.
• Monitor program expenses and usage statistics for Board reports.
• Collaborate with Board committees to improve operations.

Skills

Interpersonal skills

Leadership

Volunteer management

Organizational skills

Education

Undergraduate degree preferred

Tools

Office software

Job description

Rides for Ridgefield seeks a Program and Volunteer Coordinator to oversee daily operations of our transportation programs, manage rider and volunteer data, and coordinate services for seniors and residents with mobility needs.

The role develops and administers programs, supervises volunteers, provides training, and reports to the Board. This is a 25-hour-per-week, in-person position with a pay range of $25–$30 per hour.