Part-Time Program & Ticketing Coordinator

ADP, Inc.; Los Angeles (CA); On-site; USD 29,000 - 34,000; Part time

Job summary

The Ebell of Los Angeles is seeking a part-time Program & Ticketing Assistant to support our Membership & Programs Department. You will handle ticketing, registration, and guest services for evening and weekend events, using Eventbrite and JotForm, while ensuring accurate attendee records and smooth program check-ins.

This role requires strong organizational skills, excellent communication, and the ability to work independently with a friendly, customer-focused approach.

Qualifications

• Previous experience in administrative support, ticketing, customer service, event support, or a related field
• Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines
• Excellent attention to detail and accuracy, particularly when working with ticketing, registration, and attendance information
• Strong written and verbal communication skills
• Friendly, professional, and comfortable interacting with members, guests, and the general public
• Availability to work occasional evenings and weekends for programs and events
• Proficiency with Microsoft Office
• Ability to learn and work with ticketing, registration, and database systems; experience with Eventbrite or JotForm is a plus
• Proficiency in Microsoft Excel, Word, and Outlook required

Responsibilities

• Ticketing & Purchase Tracking
• Process and organize ticket purchases for The Ebell’s programs
• Track ticket sales, reservations, complimentary tickets, and guest lists
• Assist with ticket-related questions from guests and staff
• Manage Eventbrite event setup, including creating ticket links, Upticketing, and tracking registrations
• Create JotForm RSVP links for website
• Program Check-In
• Staff the check-in table for programs
• Check guests in and verify ticket purchases or reservations
• Manage walk-ins, guest lists, and last-minute ticket changes
• Distribute programs, name tags, or other event materials as needed
• Provide a welcoming and helpful first point of contact for guests
• Program & Membership Support
• Send event reminders with parking instructions, event time and location, and other relevant information
• Assist with administrative and logistical tasks related to programs or membership as requested
• Prepare materials such as guest lists and seating charts before events
• Assist with basic event setup and breakdown, particularly around the check-in area
• Data & Administrative Support
• Process ticket and program-related purchases through JotForm, Eventbrite, and over the phone
• Reconcile ticket purchases with attendance information
• Maintain organized and accurate records for reporting and future reference
• Communicate with Accounting Department when ticketing or payment questions arise

Skills

Administrative support

Ticketing experience

Customer service

Organization

Communication skills

Microsoft Office

Excel

Outlook

Education

Bachelor’s degree preferred

Associate degree or equivalent

Tools

Eventbrite

JotForm

Microsoft Office

Excel

Word

Outlook

Job description

The Ebell of Los Angeles is seeking a part-time Program & Ticketing Assistant to support our Membership & Programs Department. You will handle ticketing, registration, and guest services for evening and weekend events, using Eventbrite and JotForm, while ensuring accurate attendee records and smooth program check-ins.

This role requires strong organizational skills, excellent communication, and the ability to work independently with a friendly, customer-focused approach.