Part-Time Porter: Comfort Suites Outlet Center

Virtelle Hospitality, LLC; Asheville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount at Choice properties

PTO after one year

Free parking

Mental healthcare

Tuition reimbursement

Consistent schedule

Job summary

Comfort Suites Outlet Center in Asheville, NC, seeks a friendly Porter to support housekeeping. You will assist room attendants by cleaning rooms, stripping linens, and removing trash to maintain high guest satisfaction.

The role emphasizes safety, efficiency, and consistent performance in a fast-paced hotel environment, with opportunities for training and development within the company.

Qualifications

• Genuine and friendly approach to guest interactions.
• Able to collaborate with teammates and other departments.
• Previous janitorial/cleaning or housekeeping experience preferred but not required.
• Able to interact with guests in a friendly manner.
• Strong communication to direct guests to staff who can assist.
• Friendly demeanor with a welcoming smile.
• Safety-conscious and able to report hazards.
• Attention to detail and cleanliness in every room.
• Self-motivated and efficient in completing tasks.
• Able to manage time and prioritize to meet room timelines.
• Physically able to meet job demands (lifting/bending/standing).
• Basic understanding of cleaning tools, equipment and chemicals.
• Understanding of safety protocols.

Responsibilities

• As a Porter you will help room attendants ensure each guest room is clean and ready by check-in; duties include stripping linens and emptying trash.

Skills

Friendly guest interactions

Team collaboration

Safety awareness

Physical stamina

Communication

Time management

Job description

Comfort Suites Outlet Center is currently seeking a Porter in our Housekeeping department.

We recognize that to be successful long-term in a position, compensation and benefits are priorities for applicants. We highlight here our benefits and compensation, followed by culture, and then the specifics of this role. If this feels like a good fit for you and your experience, we would love to hear from you!

Benefits

• Employee discount at Choice properties worldwide
• PTO for part-time team members after one year
• Free parking - easy access from I-40 & 26
• Employee assistance program - FREE Mental Healthcare
• Tuition reimbursement
• Consistent schedule

Starting Compensation

$15 / hour +

Culture

At the Comfort Suites Outlet Center, our culture is centered around providing exceptional guest experiences while fostering a positive and supportive work environment for our team members. We know that happy employees make happy guests, and we strive to create a workplace where our employees feel valued, appreciated, and supported. We are committed to providing our team members with ongoing training and development opportunities, and we encourage them to grow and advance their careers within our company.

Rooted in a culture of teamwork, collaboration, and a shared commitment to excellence, we know that every employee has something to contribute and immense individual value and potential. At our hotel, we believe that our company culture is what sets us apart from our competitors. We strive to create a workplace that our employees are proud to be a part of and that our guests can feel good about supporting and returning to each time they visit Asheville.

The Role

As a Porter you will be responsible for helping the room attendants ensure that every guest room is clean, refreshed, and ready by check-in. Primary responsibilities will be to strip linens from guestrooms and empty trash. This position requires lifting, bending, carrying, and being on your feet, so if you're looking for a job where you can be active, this is it!

Qualifications

• A genuine and friendly approach to guest interactions
• Able to collaborate with teammates and with other departments
• Previous experience in janitorial, cleaning or housekeeping preferred but not required
• Able to interact with guests in a friendly manner
• While English fluency may not be required for this role, the Room Attendant should have sufficient communication skills to be able to direct the guest to someone who can better assist them
• Friendly demeanor – a smile when passing a guest is a great communication skill
• Consistent awareness of physical environment and attention to safety & security
• Attention to all details in each room; impeccable cleanliness in each and every detail
• Self-motivated to complete tasks efficiently & thoroughly
• Able to efficiently manage time and prioritize tasks to ensure that rooms are done within prescribed time limits and done to standard.
• Able to meet the physical requirements of the position
• Pushing, pulling, bending, lifting, working quickly and constantly on your feet
• Basic understanding of cleaning tools, equipment and chemicals
• Understanding of safety protocols and able to report safety hazards

Comfort Suites is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Comfort Suites participates in E-Verify to confirm the employment eligibility of all new hires.