Housekeeper / Room Attendant

Holiday Inn Express & Suites; Asheville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee assistance program

Free parking

Health insurance- starting from $40/月

Life insurance - $15,000 basic policy

Paid time off

Vision insurance

Job summary

Holiday Inn Express at the Asheville Outlets is hiring a Room Attendant/Housekeeper. You will clean guest rooms to hotel standards, ensuring a spotless and welcoming environment.

This full-time role includes benefits such as health insurance, paid time off, and life insurance, with starting pay of $15 per hour. The position requires physical activity, the ability to work with a team, and a friendly, guest-focused approach to service.

Qualifications

• Experience in janitorial, cleaning or housekeeping preferred but not required.
• Ability to interact with guests in a friendly manner.
• Awareness of safety protocols and proper reporting of hazards.
• Able to meet physical requirements including lifting, standing and repetitive tasks.

Responsibilities

• Clean guest rooms to hotel standards, including vacuuming, dusting, bathrooms and bed making.
• Ensure rooms are tidy and ready for guests with attention to detail.
• Assist with other housekeeping tasks as needed to support the team.

Skills

Guest interaction

Team collaboration

Attention to detail

Time management

Physical stamina

Safety awareness

Clear communication

Punctuality

Job description

Holiday Inn Express at the Asheville Outlets is currently hiring for Housekeeping. We recognize that to be successful long-term in a position, compensation and benefits are priorities for applicants. We highlight here our benefits and compensation, followed by culture, and then the specifics of this role. If this feels like a good fit for you and your experience, we would love to hear from you!

Full-time associates are qualified for our robust benefits plan. This role is anticipated to be full-time and benefits eligible.

Our benefits include:

• Employee assistance program
• Free parking - easy access from I-40 & 26
• Health insurance- starting from $40/month!
• Life insurance - including a $15,000 basic life policy FREE to you
• Paid time off
• Vision insurance

Starting Compensation

$15 / hour +

Culture

At the Holiday Inn Express, our culture is centered around providing exceptional guest experiences while fostering a positive and supportive work environment for our team members. We know that happy employees make happy guests, and we strive to create a workplace where our employees feel valued, appreciated, and supported. We are committed to providing our team members with ongoing training and development opportunities, and we encourage them to grow and advance their careers within our company.

Rooted in a culture of teamwork, collaboration, and a shared commitment to excellence, we know that every employee has something to contribute and immense individual value and potential. At our hotel, we believe that our company culture is what sets us apart from our competitors. We strive to create a workplace that our employees are proud to be a part of and that our guests can feel good about supporting and returning to each time they visit Asheville.

The Role

As a Room Attendant / Housekeeper, you will be responsible for ensuring that our guest’s first impression of their room is a spotless and welcoming home-away-from-home, and that every detail of their room is in perfect order. You'll clean each room to hotel standards - vacuuming, dusting, removing trash, cleaning bathrooms, and making the beds. This position requires lifting, bending, carrying, and being on your feet, so if you're looking for a job where you can be active, this is it!

Qualifications

• A genuine and friendly approach to guest interactions
• Able to collaborate with teammates and with other departments
• Previous experience in janitorial, cleaning or housekeeping preferred but not required
• Able to interact with guests in a friendly manner
• While English fluency may not be required for this role, the Room Attendant should have sufficient communication skills to be able to direct the guest to someone who can better assist them
• Friendly demeanor – a smile when passing a guest is a great communication skill
• Consistent awareness of physical environment and attention to safety & security
• Attention to all details in each room; impeccable cleanliness in each and every detail
• Self-motivated to complete tasks efficiently & thoroughly
• Able to efficiently manage time and prioritize tasks to ensure that rooms are done within prescribed time limits and done to standard.
• Able to meet the physical requirements of the position
• Pushing, pulling, bending, lifting, working quickly and constantly on your feet
• Basic understanding of cleaning tools, equipment and chemicals
• Understanding of safety protocols and able to report safety hazards

Holiday Inn Express is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Holiday Inn Express participates in E-Verify to confirm the employment eligibility of all new hires.