Part-Time PM Front Desk Agent — Guest Experience

Bardessono; Romulus, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Detroit Metro Airport Marriott is seeking a friendly PM Front Desk Agent (part-time) to warmly greet guests, check them in and out, and assist with pre-registration and reservations. The role emphasizes accuracy, courtesy, and efficient charge posting in a fast-paced hotel lobby.

You'll work the PM shift to 11 PM, with potential nights, weekends and holidays, in a team-driven environment that values guest experiences and professional cash handling.

Qualifications

• Part-time PM to 11 PM shift available.
• Ability to work varying schedules including nights, weekends and holidays.
• Strong work ethic, self-initiative and team player mindset.
• Comfort with handling cash, checks and credit card transactions.
• Familiarity with front desk systems and reservations procedures.

Responsibilities

• Greet and check guests in/out promptly and professionally; assist with pre-registration and blocking reservations.
• Post charges accurately and efficiently.
• Maintain working knowledge of Front Office systems for daily transactions.
• Process reservations, including same-day bookings and cancellations according to policy.
• Understand hotel rates, discounts, and pattern for related charges.

Skills

Guest service

Cash handling

Reservation knowledge

Teamwork

Job description

Detroit Metro Airport Marriott is seeking a friendly PM Front Desk Agent (part-time) to warmly greet guests, check them in and out, and assist with pre-registration and reservations. The role emphasizes accuracy, courtesy, and efficient charge posting in a fast-paced hotel lobby.

You'll work the PM shift to 11 PM, with potential nights, weekends and holidays, in a team-driven environment that values guest experiences and professional cash handling.