Part-Time Personal Lines CSR — Service Excellence in Homer, AK

Leavitt Group; Homer (AK); On-site; USD 71,635,000 - 80,231,000; Part time

Job summary

Homer Insurance Center, an office of Leavitt Group Northwest, is seeking a Part-Time Personal Lines Customer Service Representative in Homer, Alaska. The role handles inbound personal lines service calls and supports the team with service tasks.

Requirements include a Property and Casualty license, strong communication skills, and a detail-oriented, compliant approach. The position emphasizes dependable, timely responses and accuracy in customer records.

Qualifications

• Property and Casualty License required.
• Excellent communication skills; verbally and written.
• Detail oriented and able to maintain compliance standards.
• Must be dependable, provide timely response, and complete work activities.

Responsibilities

• Handle customer service requests in a professional and knowledgeable manner.
• Determine impacts/needs of service requests including policy implications.
• Document contacts and maintain customer records accurately.
• Maintain effective and timely follow-up systems and verify transactions with customers.
• Use knowledge of personal lines products, carriers, and agency rules to service customers.
• Draft and send correspondence and other duties as assigned.
• Provide service activities to support the team and manager.

Skills

Communication skills

Detail oriented

Dependable

Job description

Homer Insurance Center, an office of Leavitt Group Northwest, is seeking a Part-Time Personal Lines Customer Service Representative in Homer, Alaska. The role handles inbound personal lines service calls and supports the team with service tasks.

Requirements include a Property and Casualty license, strong communication skills, and a detail-oriented, compliant approach. The position emphasizes dependable, timely responses and accuracy in customer records.