Part-Time Personal Banker: Tech-Savvy Service

JPMorgan Chase & Co.; West Des Moines (IA); On-site; USD 30,000 - 45,000; Part time

Job summary

Chase in West Des Moines, IA is seeking an Associate Banker to join our Consumer & Community Banking team part-time. You will greet clients, open accounts, educate on self-service tools, and deliver friendly, knowledgeable service while following bank policies.

This role focuses on building relationships, guiding customers to the right solutions, and supporting branch operations. Strong communication, empathy, and a high school diploma are preferred, with on-site training and opportunities to

Qualifications

• Must be able to deliver attentive and friendly service in a welcoming branch environment.
• Ability to build trusted relationships and understand client needs.
• Strong communication to educate clients on products and services.
• Ability to learn quickly and accurately about bank products, policies, and procedures.
• Experience in customer service or equivalent work.
• HS diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on digital self-service tools like the Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and guiding clients to suitable solutions.
• Support branch operations and cash handling tasks as needed.

Skills

Client service

Relationship building

Communication

Empathy

Tech-savvy

Cash handling

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase in West Des Moines, IA is seeking an Associate Banker to join our Consumer & Community Banking team part-time. You will greet clients, open accounts, educate on self-service tools, and deliver friendly, knowledgeable service while following bank policies.

This role focuses on building relationships, guiding customers to the right solutions, and supporting branch operations. Strong communication, empathy, and a high school diploma are preferred, with on-site training and opportunities to