Part-Time Personal Banker & Lobby Leader

BMO U.S.; Indianapolis (IN); On-site; USD 42,000 - 55,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plans

Job summary

BMO Financial Group in Indianapolis is seeking a part-time Retail Banking Sales & Service associate for 20 hours per week. You will deliver exceptional service, identify customer needs, and provide guidance on financial solutions that best fit the customer.

The role collaborates with branch partners to grow the relationship and promote digital banking options. You will welcome customers, conduct conversations about banking services, and address everyday banking plans and card needs.

Qualifications

• 1–2 years of relevant experience in retail banking or customer service.
• Able to work in a part-time schedule and in a fast-paced branch environment.
• Basic knowledge of personal banking products and services.
• Strong communication and listening skills.
• Willingness to collaborate with team and partners.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and provides guidance on financial solutions.
• Collaborates with BMO partners to deliver the desired customer experience.
• Welcomes and guides customers in the branch and explains digital/self-serve options.
• Handles client conversations to recommend banking channels and services.
• Supports branch operations and risk/compliance processes.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Team collaboration

Attention to detail

Tools

Social media tools

Tablets

Smartphones

Online tools

Job description

BMO Financial Group in Indianapolis is seeking a part-time Retail Banking Sales & Service associate for 20 hours per week. You will deliver exceptional service, identify customer needs, and provide guidance on financial solutions that best fit the customer.

The role collaborates with branch partners to grow the relationship and promote digital banking options. You will welcome customers, conduct conversations about banking services, and address everyday banking plans and card needs.