Part-Time Personal Banker – Client Experience

TD; Hamilton (NJ); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank in Hamilton, NJ is seeking a Customer Service Teller to be the hospitality ambassador of the financial center, guiding client traffic and delivering a high-touch experience. You will perform everyday banking transactions accurately and help clients reach their financial goals while upholding risk and regulatory standards.

The role requires strong communication, organization, and problem-solving skills, with availability to work evenings, weekends, and holidays as scheduled.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions

Skills

Communication

Customer service

Attention to detail

Multitasking

Time management

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Hamilton, NJ is seeking a Customer Service Teller to be the hospitality ambassador of the financial center, guiding client traffic and delivering a high-touch experience. You will perform everyday banking transactions accurately and help clients reach their financial goals while upholding risk and regulatory standards.

The role requires strong communication, organization, and problem-solving skills, with availability to work evenings, weekends, and holidays as scheduled.