Part-Time Patron Services & Outreach Assistant

New York Public Library; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

The New York Public Library in Woodlawn Heights is seeking a Library Information Assistant for a part-time, 17.5-hour weekly schedule. You will provide service to patrons, assist with circulation and reference tasks, and support outreach and programming at the branch.

Ideal candidates will have a Bachelor’s degree and strong public service, communication, and teamwork skills, with aptitude for teaching others to use online resources and library technologies.

Qualifications

• Bachelor’s degree required, preferably with liberal arts background.
• Experience in community training, programming, and outreach preferred.
• Public service experience and ability to work with a diverse patronage.
• Strong communication skills, both oral and written.
• Ability to work as part of a team and manage multiple tasks.

Responsibilities

• Provide circulation/reference service to library patrons.
• Answer questions in person, by phone, and electronically.
• Conduct community outreach to promote library services.
• Assist in planning and delivering programs for children, teens, and adults.
• Instruct patrons on internet and computer use.
• Oversee fines/fees, reserves, and opening/closing procedures.
• Ensure adherence to library policies.
• May supervise the library in the manager's absence.
• Perform other duties as required.

Skills

Public service

Interpersonal skills

Oral and written communication

Teamwork

Customer service

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google applications

PCs

Macs

E-reader devices

Job description

The New York Public Library in Woodlawn Heights is seeking a Library Information Assistant for a part-time, 17.5-hour weekly schedule. You will provide service to patrons, assist with circulation and reference tasks, and support outreach and programming at the branch.

Ideal candidates will have a Bachelor’s degree and strong public service, communication, and teamwork skills, with aptitude for teaching others to use online resources and library technologies.