Library Information Assistant: Service & Community Outreach

nypl

New York (NY)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Job summary

The New York Public Library seeks a Library Information Assistant to help patrons of all ages. You will deliver circulation and reference services, respond to information queries, and support outreach and programming activities.

You will guide users in accessing print, digital resources and online tools, assist with fines, and help keep the library welcoming and well-run. This role requires strong customer service, familiarity with library resources, and the ability to work collaboratively with

Qualifications

Assisting with information queries, providing circulation services, and supporting outreach and programming activities.

Responsibilities

Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
Answers questions from the public in person, over the telephone and electronically
Performs community outreach to promote and increase public participation and use of library services
Assists in planning and delivering library programs for children, teens and/or adults
Instructs patrons on the use of the Internet, computer applications and other Library services
Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
Ensures patrons follow library policies and procedures
May take responsibility for the facility, staff and operations in the absence of the Library Manager
Performs other related duties as required