Part-Time Patient Services Pro — Front Desk

Synergy Sports and Rehab; Boise (ID); On-site; USD 23,000 - 26,000; Part time

Job summary

Physical Rehabilitation Network (PRN) seeks a Per Diem Patient Service Representative in Boise, ID. This part-time role (18-24 hours/week) focuses on friendly patient service and front-office support to ensure smooth visits.

Responsibilities include greeting patients, scheduling, collecting insurance information, maintaining records, and coordinating with clinical staff. A high school diploma and customer-service experience preferred; access to scheduling software and office tools is expected.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency with office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and handle patient inquiries in-person and by phone.
• Collect and verify patient information and insurance details.
• Maintain patient records and keep front office organized.
• Coordinate with clinical staff to ensure a seamless patient experience.
• Answer phones, scan documents, schedule patients, handle payments, file and fax as needed.
• Ensure clean, organized reception and therapy areas.
• Participate in team meetings and suggest process improvements.

Skills

Customer service

Scheduling

Documentation

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

Scheduling software

Office software

Job description

Physical Rehabilitation Network (PRN) seeks a Per Diem Patient Service Representative in Boise, ID. This part-time role (18-24 hours/week) focuses on friendly patient service and front-office support to ensure smooth visits.

Responsibilities include greeting patients, scheduling, collecting insurance information, maintaining records, and coordinating with clinical staff. A high school diploma and customer-service experience preferred; access to scheduling software and office tools is expected.