Patient Services Specialist - Front Desk & Admin Support

Physical Rehabilitation Network (PRN); Meridian (ID); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Student loan repayment

Professional development

Job summary

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative in Meridian, ID to deliver excellent customer service and administrative support for patients at PRN Physical Therapy locations. This on-site role offers hourly pay and a full-time schedule.

Highlights include handling patient interactions, scheduling, insurance verification, and front-office tasks; a positive, organized patient-centered environment is emphasized, with opportunities for growth within PRN's family

Qualifications

• High school diploma or equivalent required; healthcare admin education a plus.
• Experience in customer service in a healthcare setting preferred.
• Proficiency with office software and scheduling systems.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and handle patient inquiries in person and by phone.
• Collect and verify patient information, insurance details and documentation.
• Maintain accurate patient records and keep front office organized.
• Coordinate with clinical staff to ensure a seamless patient experience.

Skills

Customer service

Scheduling

Office software

Healthcare experience

Education

High school diploma or equivalent

Healthcare administration education

Job description

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative in Meridian, ID to deliver excellent customer service and administrative support for patients at PRN Physical Therapy locations. This on-site role offers hourly pay and a full-time schedule.

Highlights include handling patient interactions, scheduling, insurance verification, and front-office tasks; a positive, organized patient-centered environment is emphasized, with opportunities for growth within PRN's family