Part-Time Patient Services Associate

Physical Rehabilitation Network, Inc.; Boise (ID); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

Physical Rehabilitation Network, Inc. is seeking a Per Diem Patient Service Representative in Boise to deliver exceptional customer service and essential administrative support.

The role offers part-time hours (18–24 per week) with a clinic open Mon/Wed/Fri from 8am–7pm and pay between $17 and $19 per hour. The position involves welcoming patients, scheduling appointments, collecting insurance details, and ensuring a smooth patient experience by coordinating with clinical staff and keeping the

Qualifications

• High school diploma or equivalent required or a related healthcare field preferred.
• Experience in a frontline customer service role; healthcare setting is a plus.
• Proficiency with standard office software and scheduling systems.

Responsibilities

• Greet and welcome patients professionally and warmly.
• Schedule appointments and handle patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and required documentation.
• Contribute to a positive clinic environment by addressing patient needs during therapy transitions.
• Maintain front office area neat, organized, and compliant with policies.
• Coordinate with clinical staff to ensure a seamless patient experience.
• Assist with front office tasks during downtime: answering phones, scanning records, scheduling, payments, filing.

Skills

Customer service

Scheduling

Phone etiquette

Patient communication

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education a plus

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network, Inc. is seeking a Per Diem Patient Service Representative in Boise to deliver exceptional customer service and essential administrative support.

The role offers part-time hours (18–24 per week) with a clinic open Mon/Wed/Fri from 8am–7pm and pay between $17 and $19 per hour. The position involves welcoming patients, scheduling appointments, collecting insurance details, and ensuring a smooth patient experience by coordinating with clinical staff and keeping the