Part-Time Patient Services Coordinator

Aurora Health Care; Park Ridge (IL); On-site; USD 21,000 - 29,000; Part time

Job summary

Advocate Medical Group in Park Ridge is seeking a part-time Patient Service Representative to support a busy ambulatory care team. You will assist patients with scheduling, referrals, tests, and billing while delivering compassionate, high-quality service in a collaborative environment.

The role emphasizes connecting with patients, supporting providers, and ensuring accurate medical records and timely information across the care continuum.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or seeking information by phone or in person.
• Supports providers and contributes to a seamless, compassionate patient experience.
• Maintains accurate billing and medical records handling as part of the care team.

Skills

Customer service

Difficult callers

Education

High school diploma

Job description

Advocate Medical Group in Park Ridge is seeking a part-time Patient Service Representative to support a busy ambulatory care team. You will assist patients with scheduling, referrals, tests, and billing while delivering compassionate, high-quality service in a collaborative environment.

The role emphasizes connecting with patients, supporting providers, and ensuring accurate medical records and timely information across the care continuum.