Patient Services & Billing Specialist

Aurora Health Care; Illinois; On-site; USD 34,000 - 40,000; Full time

Job summary

Advocate Medical Group in South Elgin, IL is seeking a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience during scheduling, registration and billing.

As a key member of the ambulatory care team, you will handle patient services at arrival or by phone, ensure accurate billing information at time of service, and uphold high standards for medical records.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provide efficient, high-quality patient services at appointments, calls, and in-person visits.
• Assist with billing and registration details to ensure accurate patient records.
• Support providers and maintain accurate medical records in the practice system.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma

Job description

Advocate Medical Group in South Elgin, IL is seeking a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience during scheduling, registration and billing.

As a key member of the ambulatory care team, you will handle patient services at arrival or by phone, ensure accurate billing information at time of service, and uphold high standards for medical records.