Part-time Patient Service Representative

Balancehealth; Oak Park (IL); On-site; USD 80,000 - 100,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Part-Time Patient Service Representative. This role is vital in ensuring a smooth patient experience by greeting and checking in patients, scheduling appointments, and assisting with various office duties. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills. Join a team committed to improving patient care and making a positive impact in the community. If you are passionate about healthcare and enjoy working with people, this opportunity is perfect for you!

Qualifications

• High school diploma or GED required with 2 years in healthcare preferred.
• Good verbal and written communication skills are essential.

Responsibilities

• Greet and check in patients, schedule appointments, and assist with checkout.
• Collect patient information including insurance details and balances.

Skills

Verbal Communication

Written Communication

Patient-focused

Adaptability

Education

High School Diploma or GED

Tools

Basic Computer Knowledge

Office Equipment

Job description

Join to apply for the Part-time Patient Service Representative role at Balance Health.

Description

For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition, and innovation.

Job Type: Part-time

Position Summary

We are looking for a Part-Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments, and following through with the checkout process. The PSR will also assist with office duties as needed.

Duties And Responsibilities:

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignments, and open balances
• Other tasks, as assigned

Requirements:

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

Scheduling:

Monday 9:00 am-4:00 pm
Tuesday 8:00 am -12:00 pm
Wednesday 1:00 pm - 7:30 pm
Thursday 9:00 am -4:00 pm
Two Saturdays a month: 8:00 am - 12:30 pm

Physical Demands/Environmental Factors:

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status, or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
• Specific vision abilities required by this job include close vision, distance vision, and depth perception
• Must be able to lift/carry up to 25lbs

American With Disabilities Act (ADA) Specifications:

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.

Seniority level: Entry level

Employment type: Part-time

Job function: Health Care Provider

Industries: Hospitals and Health Care