Part-Time Patient Dining Experience Specialist

AdventHealth; Shawnee (KS); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Shawnee, KS is seeking a Part-time dietary services team member to assist patients with meal orders and tray assembly, ensuring diets align with prescribed plans.

You will verify patient information, deliver accurate trays, and address any foodservice concerns to improve overall patient satisfaction while performing physically demanding shifts with a focus on safety and cleanliness.

Qualifications

• Ability to read, write, speak, and comprehend English (Required).
• Ability to communicate with customers in person and over the phone, professionally and efficiently (Required).
• Ability to handle customer interactions in a prompt, courteous, and helpful manner (Required).
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) (Required).
• Knowledge of therapeutic diets (Preferred).

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Skills

English proficiency

Customer communication

Prompt response

Tech literacy

Diet knowledge

Education

High School Grad or Equiv

ServeSafe Certification

Job description

AdventHealth in Shawnee, KS is seeking a Part-time dietary services team member to assist patients with meal orders and tray assembly, ensuring diets align with prescribed plans.

You will verify patient information, deliver accurate trays, and address any foodservice concerns to improve overall patient satisfaction while performing physically demanding shifts with a focus on safety and cleanliness.