Part-Time Patient Concierge & Scheduling Coordinator

Elite-Dental-Partners; Kentwood (MI); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Flexible Spending Accounts

Wellness Program

Paid Time Off and Paid Holidays

Quarterly Bonus Opportunities

401k

Job summary

Elite-Dental-Partners in Kentwood, MI is seeking a Part-Time Patient Coordinator who shares our passion for patient care and education, and creating a welcoming environment. The role is scheduled to work Monday, Tuesday, and Wednesday 8:00am - 5:00pm.

You will greet patients, verify insurance, schedule appointments, collect payments, and support the front desk with a positive, professional demeanor while using Dentrix and Microsoft Office.

Qualifications

• High school diploma required; degree or additional education in business or healthcare preferred.
• Minimum of two years’ experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office and working with dental software, Dentrix experience strongly preferred.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Skills

Communication skills

Customer service

Education

High school diploma

Tools

Dentrix

Microsoft Office

Job description

Elite-Dental-Partners in Kentwood, MI is seeking a Part-Time Patient Coordinator who shares our passion for patient care and education, and creating a welcoming environment. The role is scheduled to work Monday, Tuesday, and Wednesday 8:00am - 5:00pm.

You will greet patients, verify insurance, schedule appointments, collect payments, and support the front desk with a positive, professional demeanor while using Dentrix and Microsoft Office.