Medical Front Desk - Bilingual, Spanish

Elevate ENT Partners; Florida; On-site; USD 28,000 - 36,000; Full time

Job summary

Elevate ENT Partners is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice in Florida. You will be the first point of contact for patients and visitors, greeting with warmth and helping them feel comfortable.

You will schedule appointments, manage patient records, and answer calls to ensure smooth clinic flow. You will collaborate with physicians and staff to deliver high-quality care and a seamless patient experience from check-in to check-out.

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors in a friendly, organized manner.
• Schedule appointments and manage the appointment calendar.
• Maintain and update patient records with accuracy and confidentiality.
• Answer phone calls and direct inquiries to the appropriate staff.
• Collaborate with physicians and clinical staff to support a smooth patient experience from check-in to check-out.

Skills

Front desk

Customer service

Scheduling

Patient records management

Phone etiquette

Warm communication

Education

High School graduate or equivalent

One year of related experience

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education And Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.