Part-Time Patient Access Front Desk Advocate

Intuitive Health; Frisco (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Intuitive Health is seeking a Patient Access Advocate for part-time day shifts in Frisco, TX. The role focuses on warm patient greetings, accurate registrations, insurance verification, and upfront payments to support smooth clinic operations.

Responsibilities include handling calls, guiding patients through the check-in process, and maintaining HIPAA-compliant records with a patient-centered approach. Evening/weekend availability may be required.

Qualifications

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Basic computer skills

Education

High school diploma or GED

Job description

Intuitive Health is seeking a Patient Access Advocate for part-time day shifts in Frisco, TX. The role focuses on warm patient greetings, accurate registrations, insurance verification, and upfront payments to support smooth clinic operations.

Responsibilities include handling calls, guiding patients through the check-in process, and maintaining HIPAA-compliant records with a patient-centered approach. Evening/weekend availability may be required.