Part-Time Outdoor Retail Customer Experience Associate

Bass Pro, LLC; Concord (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Concord, NC is seeking a Customer Relations Associate to greet customers, answer questions, process returns, and assist with merchandise and hunting/fishing licenses. The role emphasizes friendly service and a smooth shopping experience.

You will work with the team to promote programs such as CLUB Membership and In-Store Pick-up, maintain a clean workspace, and help ensure security of firearms with trigger locks.

Qualifications

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Handles customer's merchandise returns; complete refund / exchange paperwork.
• Remains product knowledgeable.
• Keeps work area clean, neat and well stocked with supplies.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying needs, making product recommendations, and promoting programs.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Concord, NC is seeking a Customer Relations Associate to greet customers, answer questions, process returns, and assist with merchandise and hunting/fishing licenses. The role emphasizes friendly service and a smooth shopping experience.

You will work with the team to promote programs such as CLUB Membership and In-Store Pick-up, maintain a clean workspace, and help ensure security of firearms with trigger locks.