Part-Time OS&D Operations Specialist

XPO; Richland (MS); On-site; USD 33,000 - 39,000; Part time

Benefits offered by this job

Benefits after 30 hrs/week

Job summary

XPO is seeking a Senior Specialist, Operations OSD (Part-Time) to join our team in a fast-paced, global logistics environment. The role focuses on over, short and damaged freight, documentation accuracy, and rapid issue resolution with customers, operations and vendors.

Responsibilities include researching OSD freight, maintaining detailed records, coordinating with claims teams, and ensuring compliance with tariffs, EPA and OSHA standards.

Qualifications

• 2 years of operational experience in transportation, warehousing or a similar field.
• Strong critical thinking and planning ability in a fast-paced environment.
• Excellent verbal and written communication skills; ability to convey information clearly.
• Strong computer, typing and 10-key skills.
• Proficiency in Microsoft Office.

Responsibilities

• Research over, short and damaged freight (including refused and undelivered freight); process related documentation and resolve errors for quick customer resolution and claim prevention.
• Communicate with customers, operations and vendors to resolve issues around shipments identified as over, short, damaged, refused or stranded.
• Effectively use tools related to matching freight, documenting shipment dispositions, etc.
• Develop strong relationships with operational teams at the service center(s) to solve recurring issues.
• Monitor controls of paperwork and processes that impact claims such as timely communication of exceptions on shipper-loaded trailers and proper handling of PODs.
• Track and maintain detailed records for all hazmat to ensure that physical inventory matches electronic inventory; work with vendors to ensure proper disposal meets EPA and OSHA standards.
• Bill shipments under applicable tariffs and pricing agreements.
• Work with Cargo Claims Team to ensure specific tasks are completed on a daily basis to prevent claims.

Skills

Operational experience

Critical thinking

Communication skills

10-key skills

Microsoft Office

Job description

XPO is seeking a Senior Specialist, Operations OSD (Part-Time) to join our team in a fast-paced, global logistics environment. The role focuses on over, short and damaged freight, documentation accuracy, and rapid issue resolution with customers, operations and vendors.

Responsibilities include researching OSD freight, maintaining detailed records, coordinating with claims teams, and ensuring compliance with tariffs, EPA and OSHA standards.