Part-Time Order Fulfillment & Customer Service

Domino's Pizza

Boulder (CO)

On-site

USD 21,000 - 25,000

Part time

14 days+

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Job summary

Domino's Pizza in Boulder is seeking a dedicated Customer Service Rep/Expediter to join our team. You will be the primary contact for customers, process orders accurately, and expedite them to meet deadlines. You will also maintain records and stay informed on products and policies.

The role emphasizes friendly communication, teamwork, and flexibility in a fast-paced environment. Part-time hours available in-store.

Qualifications

1–2 years of experience in customer service or a similar role preferred, but not required.
Experience in order processing or expediting is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.

Responsibilities

Respond to customer inquiries, concerns, and requests via phone and in-person with a friendly and professional demeanor.
Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system.
Expedite orders to meet customer deadlines and expectations.
Monitor order status and proactively communicate updates to customers.
Resolve customer complaints and issues in a timely and empathetic manner.
Maintain accurate customer records and update information when necessary.
Maintain high standards when making all menu items.
Identify opportunities to upsell or cross-sell products when appropriate.
Stay updated on product knowledge and company policies to provide accurate information to customers.