Part-Time Customer Service & Expediting Specialist

Domino's Pizza; Boulder (CO); On-site; USD 21,000 - 30,000; Part time

Job summary

Domino's Pizza in Boulder, Colorado is seeking a friendly Customer Service Rep/Expediter to be the main contact for customers and manage the expediting process to ensure timely delivery. The role is part-time and requires strong communication and multitasking abilities.

Responsibilities include handling inquiries, processing orders, expediting, and upselling when appropriate, while maintaining excellent customer service and teamwork in a fast-paced store environment.

Qualifications

• 1–2 years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of expediting processes is beneficial.
• Empathetic and patient demeanor when dealing with customers.
• Team player with attention to detail.

Responsibilities

• Respond to customer inquiries via phone, email, and in person with a friendly demeanor.
• Process customer orders accurately and efficiently.
• Expedite orders to ensure timely delivery.
• Collaborate to resolve customer issues and expedite solutions.
• Provide proactive updates to customers on order status and delays.
• Identify opportunities to upsell or cross-sell products and services.
• Contribute to continuous improvement of customer service processes.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Typing

Multitasking

Teamwork

Adaptability

Computer literacy

Job description

Domino's Pizza in Boulder, Colorado is seeking a friendly Customer Service Rep/Expediter to be the main contact for customers and manage the expediting process to ensure timely delivery. The role is part-time and requires strong communication and multitasking abilities.

Responsibilities include handling inquiries, processing orders, expediting, and upselling when appropriate, while maintaining excellent customer service and teamwork in a fast-paced store environment.