Part-Time Optical Specialist: Elite Customer Experience

Eyeglassworld; Arvada (CO); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401k retirement savings with company

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in Colorado is seeking a part-time Sales Associate - Optical Specialist to help customers find eyewear, perform final fittings, and deliver a premium in-store experience. You’ll guide selection, assist with pre-exam flow, and ensure each order is finished to brand standards, with a focus on service, accuracy, and a warm, confident approach.

This role requires at least one year of optical or retail experience, strong multitasking, and clear communication.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).
• Support store team in shared goals (Required).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre exam screenings to support Optometrists.
• Help ensure smooth transitions between exam, finish, and pickup moments.
• Serve as a calm, knowledgeable presence throughout the customer journey.
• Perform finishing work including final adjustments, inspections and quality checks.
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation.
• Prepare orders for pickup and deliver polished, brand aligned handoff.
• Support order entry, tracking, and timely completion.
• Maintain organized, clean, and efficient finish and retail areas.
• Identify and resolve quality or service issues proactively.
• Model Eyeglass World service standards, tone, and behaviors in every interaction.
• Uphold visual, experiential, and operational brand standards in the store.
• Partner with the store team to deliver a consistent and elevated experience.

Skills

Customer service

Sales experience

Multitasking

Time management

Communication

Education & product education

Education

High School Diploma or equivalent

Job description

Eyeglass World in Colorado is seeking a part-time Sales Associate - Optical Specialist to help customers find eyewear, perform final fittings, and deliver a premium in-store experience. You’ll guide selection, assist with pre-exam flow, and ensure each order is finished to brand standards, with a focus on service, accuracy, and a warm, confident approach.

This role requires at least one year of optical or retail experience, strong multitasking, and clear communication.