Part-Time Operations Coordinator - Scheduling & Member Service

The Spence School; New York (NY); On-site; USD 36,000 - 39,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

The 412 Squash Association Operations Coordinator at The Spence School provides administrative and operational support to ensure smooth day-to-day functioning of the facility and its programs. You will manage schedules, court bookings, registrations, billing, member communications and customer service inquiries while assisting with program administration, events and facility operations.

The successful candidate will be highly organized, detail-oriented, and customer-focused, with the ability to

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency with Google Workspace, including Gmail, Docs, Sheets, Slides, Forms and Calendar.
• Proficiency using Canva to create professional communications, flyers and marketing materials.
• Ability to learn and utilize registration, scheduling, and membership management systems.
• Ability to work independently while contributing positively to a collaborative team environment.

Responsibilities

• Provide administrative and operational support for the facility and its programs.
• Manage schedules, court bookings, registrations, billing and member communications.
• Handle customer service inquiries and assist with program administration, events and facility operations.
• Serve as on-site point of contact for members, students, families, coaches and guests.
• Help create a welcoming and positive experience while supporting growth of 412 Squash.

Skills

Communication skills

Customer service

Organizational skills

Google Workspace

Canva

Registration systems

Tools

Google Workspace

Canva

Scheduling systems

Job description

The 412 Squash Association Operations Coordinator at The Spence School provides administrative and operational support to ensure smooth day-to-day functioning of the facility and its programs. You will manage schedules, court bookings, registrations, billing, member communications and customer service inquiries while assisting with program administration, events and facility operations.

The successful candidate will be highly organized, detail-oriented, and customer-focused, with the ability to