Part-time Operations Assistant Manager — Evenings & Weekends

River Valley Market; Northampton (MA); On-site; USD 27,000 - 38,000; Part time

Job summary

River Valley Co-op Northampton seeks an Operations Assistant Manager to supervise staff, ensure safety, and maintain efficient store operations. Open availability including evenings/weekends is required.

The role reports to the Operations Manager and duties include training, hiring support, and handling customer inquiries. Qualifications include supervisory experience, retail grocery background, excellent communication, and the ability to implement systems and handle emergencies.

Qualifications

• Previous supervisory experience in a retail setting.
• Experience in retail grocery work.
• Strong verbal and written communication abilities.
• Ability to develop and implement systems and procedures.
• Calm, decisive under pressure.
• Practical problem-solving with multiple variables.

Responsibilities

• Supervise store staff in the absence of the Operations Manager.
• Oversee store operations, safety, and efficiency during shifts.
• Participate in hiring and on-the-job training.
• Ensure opening/closing procedures and customer service standards.
• Address customer questions and complaints.
• Coordinate maintenance and repairs; ensure policy compliance.

Skills

Supervisory experience

Retail grocery work

Communication skills

Developing systems

Calm under pressure

Problem solving

Tools

Microsoft Office

Google Suite

Job description

River Valley Co-op Northampton seeks an Operations Assistant Manager to supervise staff, ensure safety, and maintain efficient store operations. Open availability including evenings/weekends is required.

The role reports to the Operations Manager and duties include training, hiring support, and handling customer inquiries. Qualifications include supervisory experience, retail grocery background, excellent communication, and the ability to implement systems and handle emergencies.